Help center

Leniqo Support — Help center for rental partners and customers

Find answers about bookings, customer verification, post-rental communication and case files. Our team helps rental partners and renters resolve open cases quickly.

For rental partners

Help with bookings, case files, or your partner dashboard.

Partner support

For renters

Have an open case file or received a payment request from a rental partner?

Resolve your case

General inquiries

Questions about the platform, onboarding, or partnerships.

Contact us
FAQs

Common questions

How Leniqo Support works

Support for rental partners and renters working with the Leniqo platform — from bookings and customer verification to case files and post-rental communication.

Partner platform

Bookings, customer verification and case files in one dashboard for rental partners.

Case file review

Documentation-based case review with clear status updates for both partners and renters.

Post-rental support

Customer follow-up and case communication, in your language and time zone.

Still need help?

Our support team is available for platform questions and case inquiries.

info@leniqo.com

Typical response time: within 24 hours